Resources
Frequently asked questions
Category
Am I captured
Am I captured?
Trigger is the service, not the job title. Not every engagement is captured.
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Deadlines
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Program
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CDD
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Self-serve vs specialists
Should we self-serve or work with specialists?
There is no single right way. Some firms want full control from day one. Others prefer specialist guidance until everything is solid. Trancher supports both.
How long does it take?
Most firms move from start to operational compliance within weeks.
Data hosting
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KYC/KYB charging
How is KYC/KYB verification charged?
Every verification check triggers one transaction. If you are identifying individuals within an entity (for example directors, beneficial owners or authorised persons), each individual check is a separate transaction and is charged accordingly.
Security
How is identity data protected?
Identity and business verification services are delivered with enterprise-grade security controls aligned to ISO/IEC 27001 information security management and FIPS 140 cryptographic standards for the protection of sensitive identity data.
[VERIFY BEFORE PUBLISHING] Who holds these certifications
Trancher’s own competitor analysis records this wording as mirrored from another vendor. Confirm in writing whether Trancher or its verification provider can evidence ISO/IEC 27001 and FIPS 140, then adjust. Remove this note before the page goes live.
Still have a question?
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